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Barbara L. Johnson

Wait! What?

Remote onboarding is an oxymoron. Engaging new hires requires more than access to their paperwork. New employees are struggling to “get” the organizational culture as observers of two-dimensional Zoom meetings where everyone is continuing with business as usual.



One-on-one opportunities to talk with managers and colleagues, including social content, can humanize the process for everyone by creating an experience that’s engaging and informative--one that puts newcomers at ease.


Even the busiest supervisor can create a private online resource, such as a shared drive or drop box. You should enable new employees to register questions and make requests for “how to find….”, that can be forwarded to team members and colleagues by the supervisor, accompanied by a friendly message from the person serving as the resource.



If the organization typically has held a welcoming event for new hires, don’t skip the opportunity because everyone is working remotely. A brief, celebratory introduction (sharing snacks, of course!), even online, can go a long way to make the new colleague feel supported and included.



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